Swiss Indoors FAQ’s
Q. What is the Swiss Indoors?
Switzerland’s largest sporting event and one of the most important men’s ATP indoor tournaments in the world, the Swiss Indoors traditionally takes place in Basel and always forms part of the end-of-season run-up to the World Finals. The magnificent St. Jakobshalle is the setting for this annual gathering of the elite of the tennis world.
Q. Do Children need a ticket?
For reasons of fire safety among other things, entry to the stadium can only be granted upon production of a valid ticket. A ticket is also required for small children – they may not sit in your lap. The event is not suitable for children under 6 years old.
Q. When will my tickets be delivered?
Tickets are generally delivered one week before your first day of attendance. Actual delivery times vary from event to event depending on many factors including when tickets are physically allocated by the tournament.
Q. What if my tickets are lost or stolen?
When you receive your tickets, keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets.
Q. Will the tickets I order be together?
Yes. All ticket order of two tickets will be together. For orders of 3 or more tickets we do our best to get all the tickets together, but it’s not guaranteed. We will make sure to have at least all the tickets as pairs.
Q. When tickets are listed as a “General” ticket for a particular level, what does that mean?
When a ticket is listed as a “General” ticket, such as “CAT 1 - General” this simply means that your tickets are guaranteed to be located in a section within the CAT 1 level. Even though it’s listed as “General”, all tickets are reserved. You will only know the actual seats (section, row, and seat number) once the tickets are delivered.
Q. What is the address of the event?
St. Jakobshalle
Brüglingerstr. 19-21, 4052 Basel
Q. TRAVELING TO THE SWISS INDOORS BASEL BY PUBLIC TRANSPORT?
From Basel SBB (main station) / Bâle SNCF: Tram No. 8, 10 or 11 till Aeschenplatz, change line on Tram No. 14 till stop St. Jakob.
From Basel Badischer Bahnhof: Bus No. 36 without changing till stop St. Jakob.
Information public transport
During the Swiss Indoors Basel, our guests benefit from the following special offer:
- Limousine Service from Chauffeur Drive: Our chauffeurs drive you comfortably to the event. Benefit from a 20% reduction on the vehicles with drivers. For more information please call +41 (0)44 804 10 50
800 GO TENNIS800 (468-3664)