French Open FAQ's
Q. What does a ticket on Philippe Chatrier or Suzanne Lenglen court give you access to?
A ticket on the Phillipe Chatrier (Center Court) or Suzanne Lenglen Court will give you a reserved seat for the entire day on that particular court with access to all the outside courts except Court 1 which has its own specific ticket. If you have a ticket on Phillipe Chatrier you cannot access the Suzanne Lenglen court and vice-versa. From Tuesday of the second week through the end of the tournament all featured singles matches are played on the Phillipe Chatrier Center Court. The overall seating capacity on the Philippe-Chatrier Court is 14,840, and on Suzanne Lenglen is 9,400.
Q. On Philippe Chatrier Court, If I don't want to be facing the sun, which tribune do you need to sit in?
You would need to be seated in either the Borotra (West) or
Lacoste (South) Tribunes.
Q. What do Grounds Passes give access to?
Grounds Passes also known as "Annexe tickets" are very popular as there are many great matches to enjoy on the outside courts during the first 10 days of the event. Your grounds pass will allow you to access all the outside courts and court Simone Mathieu on a first come-first served basis.
Grounds Passes don't give access to the Phillipe Chatrier or Suzanne Lenglen stadiums.
Q. What does "Outside Courts" means?
Outside Courts are 13 courts on the venue of Roland Garros, where the less famous players will play. Juniors'-, Legends'-, Wheelchair- and Doubles- tournament will be played here as well. Please keep in mind that the seats at the Outside Courts are not reserved.
Q. Is the ticket I bought valid for the entire day?
Your ticket is valid for the entire day or evening session you bought the ticket. There are day and evening sessions through Friday of the second week.
Q. What does it mean when the ticket listing on our site (tennistours.com) says it say it is a "General" ticket.... for example, "CAT 1 - General" or "CAT 1 - Borotra- General" ?
It means that the ticket is located anywhere in the selected level. So if the listing was for a "CAT 1 - General" ticket, it could be located in any one of the CAT 1 Tribunes. It will still be a reserved ticket, but we just don't know exactly which Tribune, row, and seat number it will be in the CAT 1 level until the ticket is transferred and allocated.
Q. How many matches are played on Philippe Chatrier Center Court and Court Suzanne Lenglen each day?
It varies as you go through the tournament. Generally up till the Quarterfinals start on Tuesday of the 2nd week there are 4 Singles matches played per day. From Tuesday on it starts to vary between 2 and 3 matches per day on these main show courts. In the evening sessions, just 1 match is played. The Order of play for the following day is released generally around 8 pm each day.
Q. Can I select a specific tennis player to watch?
As the draw has not been held and the schedule is not known yet, you can not select a specific tennis player to watch.
Q. I want to see the best and most famous tennis players. For which court should I buy tickets?
The best and most famous players most often (not always) play on the center court of the Roland Garros venue which is the Philippe Chatrier court.
Q. Where is Roland Garros located in Paris?
Roland-Garros - 2 avenue Gordon Bennett 75016, PARIS
Q. If I order multiple tickets, am I guaranteed to sit next to each other?
Championship Tennis Tours guarantees that when you order two tickets, the seats will be located next to each other. For more than two tickets we do our best to have the additional ticket(s) as close together as possible.
Q. What is my exact seat location in the stadium?
At the time of ordering, it is not possible to determine the exact location of your tickets in the stadium. The seating plan provides a good idea of where your seat will be located in the stadium. This exact information will only be available once the tickets have been transfered and made available to us to deliver to you by our suppliers.
Q. Can I order by phone?
Yes! If you are unable, for whatever reason, to order tickets via our desktop or mobile site please call us at any time at 800-468-3664, or +1 480-429-7700. Our customer service is at your disposal every day to help take your order.
Q. Are there any discounts for Children or Seniors?
Unfortunately, there are no discounts for Children or Seniors. Children under 6 years old can enter the stadium for free. However, this does not entitle them to a seat, they must sit on the lap of their accompanying. A bracelet will be given to them at the entrance.
Q. For the Quarterfinals on Tuesday and Wednesday of the second week, and the Men's Semifinals on Friday of the second week, there are two sessions each day. How does that work for tickets?
For the quarterfinals on Tuesday and Wednesday and the Men's semifinals on Friday, the days are broken into two sessions, Session 1 and 2 fo each of those 3 days .Each session requires it's own ticket. All Quarterfinal singles matches on Tuesday and Wednesday and the Men's Semifinals on Friday are played on Philippe Chatrier Stadium.
Q. Can I select a specific tennis player to watch?
As the draw has not been held and the schedule is not known yet, you can not select a specific tennis player to watch.
Q. I want to see the best and most famous tennis players. For which court should I buy tickets?
The most famous players will likely play on the Philippe Chatrier center court or on Suzanne Lenglen. But it's not guaranteed. The Order of play which indicates where and when players will play doesn't come out until the night before.
Q. Is there a roof on Philippe Chatrier and Suzanne Lenglen Stadium Courts?
Yes, there is a retractable roof on both courts as of 2024.
Q. How and when will the tickets be transferred or "delivered"?
Starting in 2024, all spectators will have to show their tickets via the Roland-Garros mobile application. You will need to create an account: https://store.rolandgarros.com/create-an-account.html
There are many advantages to mobile ticketing:
1 single ticket from start to finish (no more paper tickets)
1 dynamic and secure ticket
1 easy-to-read ticket to reduce checking time
1 ticket in the application for total immersion, allowing you to access the entire Roland-Garros via a single platform: tickets, program, live scores, news, etc...
Tickets for the French Open are generally delivered 1-3 days before your first day of attendance at the tournament.
Q. If I order multiple tickets, am I guaranteed to sit next to each other?
We guarantee that when you order two tickets, the seats will be located next to each other. For more than two tickets we do our best to find tickets next to each other. When it's impossible to find seats next to each other, the tickets will always be two by two, which means that no one ever sits alone
Championship Tennis Tours is not affiliated with Roland Garros, the French Federation of Tennis (FFT), or Viagogo. All French Open tickets purchased through Championship Tennis Tours (CTT) are made on a Buyer Beware Basis. An original passport or driver's license (copies will not be accepted) will be required at the gates of Roland Garros and MUST correlate exactly with the name(s) provided to us for the transfer of the French Open e-ticket(s) purchased through Championship Tennis Tours, Inc.
How will I receive my tickets that I purchase?
All tickets are digital and will be transferred to you and your guests via the official Roland Garros mobile app. You will need to create a Roland Garros account using the same email address you used when purchasing your tickets on the Roland Garros website: https://store.rolandgarros.com/create-an-account.html
When your ticket(s) are transferred to you, you will receive an email notification with a 6-digit code that you will enter in your mobile app. Once you've entered the code, the ticket(s) will seamlessly be transferred into your account and appear in the My Tickets area of your Roland Garros mobile app.