Rogers Cup Toronto FAQ's
Q. What is the National Bank Open (WTA) Torontopresented by National Bank?
Rogers Cup presented by National Bank is a prestigious professional tennis tournament organized by Tennis Canada. Since 1881 for the men and 1892 for the women, the best players in the world have showcased their skills on Canadian courts. Only Wimbledon and the US Open have longer histories than this major Canadian stop, which is acknowledged by the tennis world to be one of the best-run tournaments on the Tour. Classified as a Premier 5 event on the WTA calendar, Rogers Cup presented by National Bank offers over US $3 million in prize money and attracts the biggest stars in tennis year after year.
Montreal and Toronto share the task of hosting the best men’s and women’s players in the world, with both tournaments played at the same time, during the same week. So, from August 3-12, 2018, the women will be in Montreal while the men will play in Toronto.
The impressive list of past champions for this Canadian stop on the professional tennis circuit includes such legendary names as Serena Williams, Martina Navratilova, Chris Evert, Monica Seles, and Steffi Graf.
Q . What is the address of the Aviva Center in Toronto?
1 Shoreham Dr, North York
Q. When will my tickets be delivered?
Tickets are generally delivered one week before your first day of attendance. Actual delivery times vary from event to event depending on many factors including when tickets are physically allocated by the tournament.
Q. What if my tickets are lost or stolen?
When you receive your tickets, keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets.
Q. Will the tickets I order be together?
Yes. All ticket order of two tickets will be together. For orders of 3 or more tickets we do our best to get all the tickets together, but it’s not guaranteed. We will make sure to have at least all the tickets as pairs.
Q. When tickets are listed as a “General” ticket for a particular level, what does that mean?
When a ticket is listed as a “General” ticket, such as Promenade General, or “CAT 1 - General” this simply means that your tickets are guaranteed to be located in a section within that given level. Even though it’s listed as “General”, all tickets are reserved. You will only know the actual seats (section, row, and seat number) once the tickets are delivered.
Q. What does my ticket entitle me to?
For the main draw, we sell tickets for reserved Centre Court seats only. Your ticket also allows access to the grounds and all matches on other courts including Grandstand Court during the session your ticket is valid for, however this seating is unreserved.
Q . How many seats are in the Aviva Centre in Toronto?
Centre court can hold up to 10,300 spectators.
Q. Where does the Umpire and Players sit?
They sit on the west side facing east.
Q. What are some tennis etiquette' rules that fans must abide by while watching matches at the National Bank Open (WTA) Toronto presented by National Bank?
Any bag, container or package will be checked prior to entering the grounds. All spectators entering the grounds will be subject to search.
Please leave any unnecessary items at home or in your vehicle.
Bottles or Cans (Glass or Metal)
Non-Clear Plastic Bottles
Aerosol Sunscreen Cans
Animals (unless a service animal)
Video Cameras or other Recording Devices
Unauthorized Advertising or Promotional Material
Any other objects deemed unsatisfactory by the management of Rogers Cup presented by National Bank are strictly prohibited on the grounds.
Clear Plastic Bottles
Food and water as long as it abides by the above prohibited items list
Small Personal Coolers
Cameras are allowed on site as long as the following two rules are followed:
Laptops, tablets and other handheld electronic devices are allowed on site, however their use within the confines (spectator area) of the tournament match courts is prohibited.