Wimbledon FAQ's
Q. What are Wimbledon Debenture tickets?
Wimbledon Debenture tickets are issued annually to the holders of Wimbledon Debentures by the All England Lawn Tennis Club. Once every five years Debentures are issued for the two show courts, Centre Court & Court No1. The Debenture Holders are entitled to sell the tickets they will not use. These are the only legitimately resaleable tickets for the tournament and as such are in demand worldwide
Q. What do I have access to with my Debenture tickets?
With your tickets you'll enjoy access to the Debenture Seat Holders Lounge or VIP hospitality. On Center Court, our tickets are generally located in the first ten rows of the Debenture 300 seat level, offering unparalleled views of the action.
Q. Do you sell ground passes or any other Wimbledon seats?
We only sell Centre Court and Court 1 Debenture tickets for Wimbledon.Q. What time does the tennis start?
Traditionally at Wimbledon, main draw matches on the outer courts commence at 11:30am and matches scheduled on Court No.1 and Centre Court start at 1:00pm. The start time of the Finals is 2:00pm.
Q. Will our seats be together?
All pairs of tickets are sold in adjacent seats, next to each other unless otherwise requested.Q. When will my tickets be delivered?
YourTickets for security purposes will be made available on the day of your attendance at our VIP Hospitality location located right next to the entry of the Wimbledon venue.
Q. What if my tickets are lost or stolen?
When you receive your tickets, keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets.Q. What is the address of the venue?
All England Lawn and Tennis ClubChurch Rd, Wimbledon
Q. Will the tickets I order be together?
Yes. All ticket order of two tickets will be together. For orders of 3 or more tickets we do our best to get all the tickets together, but it's not guaranteed. We will make sure to have at least all the tickets as pairs.
Q. When tickets are listed as a "Debenture - General" ticket, what does that mean?
When a ticket is listed as a "Debenture - General" ticket, this simply means that your tickets are guaranteed to be located the Debenture level. You will only know the actual seats (section, row, and seat number) once the tickets are collected.
Q. Where will our seats be located?
All tickets used in our packages are official Debenture tickets which are either located in the 200 level or the bottom half of the 300 level. Our Court 1 seats are also Official Debenture tickets situated in the best parts of the stadium.Q. What time does the tennis start?
Traditionally at Wimbledon, Junior matches get underway at 11:00am on the outside courts, main draw matches on the outer courts commence at 11:30am and matches scheduled on Court No.1 and Centre Court start at 1:00pm. The start time of the Finals is 2:00pm.
Q. I've booked tickets on Centre Court. Can we still go on Court No.1?
Unfortunately, no. Centre Court tickets do not provide access to Court No.1 and vice versa. Please ensure when booking you will have tickets on your desired court prior to finalising your booking.Q. Who will play where?
The Order of play annonced the night before will indicate on which courts and time each player playing that day will play. Show Courts are Center Court, Court 1 and Court 2. For the first nine days of the tournament, top players are scheduled here. Enjoy unlimited access to the matches being played on courts 4-19, where seats are available first-come, first-serve.
Q. I want to see Federer? How can I make sure that happens?
Unfortuntely no one knows until the order of play is announded the day before unfortunately. Well that is of course unless Roger wins the previous year’s championship, as the Men’s title holder plays the on opening day on center court.
Q. What matches will be played on No. 1 Court on the second Friday, Saturday and Sunday of The Championships?
The order of play for these days will be determined the night before by the Order of Play Committee. These are likely to include the latter stages of the Gentlemen's, Ladies' and Mixed Doubles, and/or matches from the latter stages of the Invitational Doubles events
Q. Do I have to pay to watch the large screen TV in Aorangi Park?
The large television screen is viewable from the Aorangi Terrace showing current matches, scores and general information. There is no additional charge for ticket holders to watch the large screen. However, visitors must purchase a ticket in order to gain entry to the grounds to watch the large screen TV.
Q. Can I bring my child for free to Wimbledon?
A ticket is not required for babes in arms and children under 5 years. We recommend that babes in arms and pushchairs are not brought to The Championships as the grounds are large and crowded. Babes in arms and children under five are NOT allowed in the Show Courts (Centre Court, No.1 Court, and Courts 2, 3, 12 & 18). A limited number of baby changing facilities are available but there are no facilities for mothers to 'express' milkQ. Are cameras permitted on Center Court?
Cameras are permitted inside the grounds but photographs (still or motion) taken may only be used for private, not commercial, purposes. There is no flash photography while play is in progress; cameras with automatic flashes should not be used unless the flash can be switched off. Video recording is permitted so long as it does not interfere with competitors or anyone else. It may only be used for private, not commercial, purposes
Q. Is there a dress code?
There is no dress code as such for visitors, except for the following areas:
Members' Enclosure: Jacket and tie are appropriate for members and their guests. Ladies - smart trouser suits are acceptable. No jeans or shorts are acceptable.
Debenture Lounges: The dress code for bookable restaurants in the debenture areas specifically prohibits sports or cargo shorts, running vests, baseball caps, ripped jeans and dirty training shoes
Q. Can I visit the Museum during The Championships?
During The Championships the Museum is open only to ticket holders. Please note that admission to the Museum is additional to the price of entry to the grounds. The Museum is closed on 'Middle Sunday' and on the day after the end of The Championships.
Q. What is Hawk-Eye?
Hawk-Eye is a multi-camera system which electronically tracks the flight of a moving ball and has become part of the umpiring process on Centre Court and No.1 Court at . The 2007 tournament was the first time this technology was used at by players to challenge an umpire's decision.
Q. When will the Schedule of Play (or "Order of Play) "be published?
The Schedule of Play will be published on the website the day before play is due to take place. A partial Schedule of Play (for the Show Courts) is usually released around 7pm - 8pm, with the full Order of Play released after all matches on all courts have been completed (usually between 9:30pm - 10:30pm).Q. How can I get a player's autograph?
An autograph booth for player interview and signing sessions during the first week of The Championships will be located at the front of the Aorangi Pavilion.
Q. How can I send fan mail/flowers to players?
Fan mail should be marked for the attention of the player and addressed to: AELTC, Church Road, London SW19 5AE.
Q. What items are prohibited?
The following items are prohibited from the Grounds ("Prohibited Items"):- Any bag exceeding 40cm x 30cm x 30cm (16" x 12" x 12");
- Hard-sided containers/bags, such as picnic hampers/cool boxes and opaque liquid bottles;
- Vacuum flasks, travel mugs, camping chairs or other items of dual skin or tubular construction;
- Any item which may be interpreted as a potential weapon and/or compromise public safety, including sharp or pointed objects (e.g. knives, large corkscrews), "personal protection" sprays and fireworks/flares;
- Large flags (over 60cm x 60cm (2' x 2')), banners, rattles, klaxons or oversized hats;
- Any objects or clothing bearing political statements or commercial identification intended for "ambush marketing", including items or objects given away as part of a promotional or marketing campaign by the third parties near to the Grounds;
- Spray paints or other items which could in the opinion of the AELTC be used to sabotage or damage property;
- "Selfie sticks" or equivalents.
Visitors in possession of Prohibited Items may be refused entry or ejected from the Grounds.
Any Prohibited Items which are surrendered as a condition of entry to the Grounds shall be deemed to be surrendered irrevocably and voluntarily. Any such items will be unable to be reclaimed and shall be disposed of by the AELTC without any liability.
Q. What can I bring into Wimbledon Grounds?
You're welcome to bring your own food and drink to Wimbledon, but please note that hard-sided containers and items such as picnic hampers/cool boxes, flasks and camping chairs are not allowed.
Visitors with special dietary requirements are advised to bring with them what they need to eat and drink throughout the day. However, a selection of gluten-free products is available in the Aorangi Food Court, the Conservatory Kitchen, and Café Pergola.
Q. Can I leave bags or luggage at Wimbledon?
There are left luggage facilities outside the Grounds. There are no left luggage facilities inside the Grounds. A charge of £1 will be made for deposited items, apart from overnight equipment, which will cost £5. Proceeds are donated towards improving facilities in Wimbledon Park.Q. At what age does a child require a ticket?
A child five years and over requires a ticket. Children under the age of 16 must attend with an adult and be supervised appropriately. Children over 5 and under 12 are allowed into all courts PROVIDED THEY ARE ACCOMPANIED by an adult AT ALL TIMES, they have their own seat and DO NOT DISTURB OTHER SPECTATORS.
800 GO TENNIS800 (468-3664)